We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
For a long time i wanted a hat and now, my dream came true. I'm happy with the purchase. Despite the fact that the order the store sent quickly, my parcel was a month with a small one. I did not communicate with the seller. The size is single, but inside there is a lace, with it you can reduce the diameter.
fast delivery. 10days to UK.hat is crooked. but if irons will be great
Very good quality. I am very happy and satisfied. Very fast delivery. Recommend.
Delivery to crimea for 24 days, the package is whole, everything is fine. My wife liked the headdress. The store is good. It will only be necessary to smooth out, and you can wear it.
The order came quickly, the goods are happy. A little mint, packed well.
The hat is excellent packed was professionally not immediately understand with what the package for two days lay down a couple of movements with an iron through the fabric and everything is fine
Hat super!!! Got a little crumpled. Lay for a couple of weeks and even without steaming ironed.
For its price corresponds, came crumpled, i stroked it
Cool hat for such money. The size is adjustable, the color is pleasant. 3 weeks delivery to hmao
Just delightful for such money. It's a good purchase. With a label, a little wrinkled, but i'm not a drop not upset
Delivery is fast. The item was well packed. But it was wrinkled and i could not smooth it to the end. Maybe over time, of course, it will smooth out, but for now mint.
Hat, as in the picture, exactly, very beautiful. I came with crumpled fields, i will try to smooth out the iron. It is clear that a wide-brimmed hat is difficult to transport. Went month
Arrived on time, packed well, inside the air cushion! The store put a gift, thank you very much! Ironed until i tried. The cut in the photo can be seen, it seems to me not beautiful. The material is stiff, but it is not yet clear plus this or minus. Color, as in the photo!